“Customers” are required to read and accept all of the terms and conditions laid down in this Terms and Conditions and the linked Privacy Policy, before you may use the site that allows you to browse, select and purchase clothing. These TERMS & CONDITIONS are effective upon acceptance and governs the relationship between you and RAZIA SULTANA. If you do not agree to be bound by this TERMS & CONDITIONS and the Privacy Policy, you may not use the website in any way. For the purposes of this Terms & Conditions the term “Acceptance” shall mean your affirmative action in clicking on ‘check box’ and on the ‘continue button’ as provided on the registration page or such other actions that implies your acceptance. Please read these terms and conditions carefully. These terms & conditions, as modified or amended from time to time, are a binding contract between the company and you, if you visit, use, or shop at the website. In addition, when you use any current or future services of the company or visit or purchase from any business affiliated with the company or third party vendors, whether or not included in the website, you will also be subject to the guidelines and conditions applicable to such service or merchant. If these conditions are inconsistent with such guidelines and conditions, such guidelines and conditions will prevail.


The content of the pages of this website is for your general information and use only.

It is subject to change without notice. For this reason, we encourage you to review these Terms & Conditions every time you purchase products from us or use our website. Please read the Terms & Conditions listed below carefully as they may contain important information relevant to you.


By using our website, you hereby consent to our Terms & Conditions and Privacy Policy and agree to the terms and conditions set out herein.


RAZIA SULTANA cannot guarantee product availability, as well as their availability for immediate delivery. Razia Sultana reserves the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order.

Product prices are set at the onset of each season. These prices are subject to change if the applicable currency exchange rate changes before your order is accepted or the items are subject to markdowns at any time during selling period. The prices displayed on our website may differ from prices that are available in-store.


RAZIA SULTANA strives to make every piece of information as accurate as possible. In the event a product listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. RAZIA SULTANA shall have the right to refuse or cancel any such orders whether the order has been confirmed.


In order to make purchases on the website you will be required to provide your personal information. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided.

The website is available only to individuals and others who meet the RAZIA SULTANA terms of eligibility, who have been issued a valid credit/debit card by a bank acceptable to RAZIA SULTANA, and who have authorized RAZIA SULTANA to process a charge or charges on their credit/debit card in the amount of the total purchase price for the merchandise which they purchase.


RAZIA SULTANA endeavors but does not guarantee delivery of products in the stipulated time as mentioned on the purchase of the product. In no manner can the contract be repudiated if RAZIA SULTANA fails to deliver any one or more products in the stipulated time frame.


Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, RAZIA SULTANA owns all Intellectual Property Rights to and into the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that you shall not use, reproduce or distribute any content from the website belonging to RAZIA SULTANA without obtaining authorization from it.

User shall not upload post or otherwise make available on the website any material protected by copyright, trademark or other proprietary rights without the express permission of the owner of the copyright, trademark or other proprietary rights. RAZIA SULTANA does not have any express burden or responsibility to provide the users with indications, markings or anything else that may aid the user in determining whether the material in question is copyrighted or trademarked. User shall be solely liable for any damage resulting from any infringement of Copyrights, trademarks, proprietary rights or any other harm resulting from such a submission. By submitting material to any public area of the website, User warrants that the owner of such material has expressly granted RAZIA SULTANA the royalty-free, perpetual, irrevocable, nonexclusive right and license to use, reproduce, modify, adapt, publish, translate and distribute such material (in whole or in part) worldwide and/or to incorporate it in other works in any form, media or technology now known or hereafter developed for the full term of any copyright that may exist in such material. A user also permits any other end user to access, view, and store or reproduce the material for that end user’s personal use. User hereby grants RAZIA SULTANA, the right to edit, copy, publish and distribute any material made available on the website by the User. The foregoing provisions apply equally to and are for the benefit of RAZIA SULTANA, its subsidiaries, affiliates and its third-party content providers and licensors and each shall have the right to assert and enforce such provisions directly or on its own behalf.


The website contains copyrighted material, trademarks and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music, sound, and the entire contents of RAZIA SULTANA protected by copyright as a collective work under the applicable copyright laws. RAZIA SULTANA owns a copyright in the selection, coordination, arrangement, and enhancement of such content, as well as in the content original to it. Users may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the content, in whole or in part. Users may download/ print/ save copyrighted material for the User’s personal use only. Except as otherwise expressly stated under copyright law, no copying, redistribution, retransmission, publication or commercial exploitation of downloaded material without the express permission of RAZIA SULTANA and the copyright owner is permitted.

If copying, redistribution or publication of copyrighted material is permitted, no changes in or deletion of author attribution, trademark legend or copyright notice shall be made. The User acknowledges that he/she/it does not acquire any ownership rights by downloading copyrighted material. Trademarks that are located within or on the Site or a website otherwise owned or operated in conjunction with RAZIA SULTANA shall not be deemed to be in the public domain but rather the exclusive property of RAZIA SULTANA, unless such site is under license from the trademark owner thereof in which case such license is for the exclusive benefit and use of RAZIA SULTANA, unless otherwise stated.


This agreement shall be construed and the legal relations between YOU and RAZIA SULTANA hereto shall be determined and governed according to the laws of Pakistan. If any dispute arises between you and RAZIA SULTANA regarding your use of the website or your dealing with RAZIA SULTANA in relation to any activity on the website, in connection with the validity, interpretation, implementation or breach of any provision of the Terms & Conditions and/or Privacy Policy including but not limited to the rules and policies contained herein, the dispute shall be subject to the exclusive jurisdiction to the Courts of Lahore, Pakistan.

Your obligations to pay the Payment Fees shall not be suspended during the pendency of such proceedings.


These Terms and Conditions or the documents of third-party payment channels shall be governed and construed in accordance with the laws of Pakistan, especially the Province of Punjab. The courts at Lahore shall have the exclusive jurisdiction to settle any disputes that go beyond the scope of arbitration related to this agreement.

This document is an electronic record and is generated by a computer system and does not require any physical or digital signatures.